Privacy Policy

Information We Collect
 
We may collect the following types of information:
 
Personal Information
Information you voluntarily provide, including:
 

• Name

• Email address

• Phone number

• Home address

• Project details or inquiry information

• Application information if you apply to join our team

 
Automatically Collected Information
When you visit our website, we may automatically collect:
 

• IP address

• Browser type

• Device type

• Pages visited

• Cookies and tracking data

 
Call and Communication Data
For quality, clarity, and compliance purposes, Patter Labs may record phone calls or screen-share sessions. Homeowners and professionals will be notified when recording occurs.
 
 
How We Use Your Information
 
We use the information we collect for purposes including:
 

• Providing and improving our services

• Responding to inquiries or customer requests

• Delivering solar consultations

• Processing applications from sales professionals

• Facilitating partnerships with EPCs

• Sending updates, confirmations, or relevant communications

• Improving website performance and security

• Complying with legal and regulatory obligations

 
 
How We Share Your Information
 
We may share your information with:
 
Trusted Partners
Including vetted EPC (installation) partners for the purpose of delivering your solar project.
 
Service Providers
Such as CRM tools, scheduling tools, analytics platforms, or cloud services we use to operate our business.
 
Legal or Compliance Requirements
We may disclose information if required by law, regulation, legal process, or to protect our rights and the safety of others.
 
Business Transfers
If Patter Labs undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
 
We do not sell your personal information.
 
 
Cookies and Tracking Technologies
 
We may use cookies, pixels, and similar technologies to:
 

• Improve website functionality

• Analyze site traffic

• Personalize the user experience

• Support marketing and advertising efforts

 
You may disable cookies through your browser settings, though this may affect site performance.
 
 
Data Security
 
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage method is completely secure.
 
 
Your Rights and Choices
 
Depending on your location and applicable laws, you may have rights to:
 

• Access your personal information

• Request correction or deletion

• Opt out of marketing communications

• Limit or object to certain data uses

 
To exercise these rights, please contact us using the information below.
 
 
Children’s Privacy
 
Our services are not directed to individuals under 18.
We do not knowingly collect personal information from children.
If we discover we have received information from a minor, we will delete it promptly.
 
 
Third-Party Links
 
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies separately.
 
 
Updates to This Policy
 
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.”
 
 
Contact Us
 
If you have questions about this Privacy Policy or our data practices, please contact us at:
 
Patter Labs
Email: sales@salespatter.io